Privacy Policy

1. WHO WE ARE?

Throughout this privacy statement, “we”, “us”, “our” and “ours” refer to Noyeks Newmans Group. We operate three branches in Finglas, Ballymount County Dublin and Tralee County Kerry. We fully respect your right to privacy, any personal information, which you volunteer to us.

2. GENERAL STATEMENT

We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly visible. This statement outlines how we protect and manage your personal data. Please also read our Cookie Statement below, which tells you how we use cookies. For a better understanding of our product and services please read our Terms and Conditions. By using any of our products or services and/or by agreeing to this Statement, e.g. in the context of registering for any of our products or services, you understand and acknowledge that we will collect and use personal information as described below. To ensure that the personal information we hold on you is accurate, please inform us of any relevant changes.

3. WHAT DO WE DO WITH YOUR INFORMATION?

Personal Information

When you visit or purchase something from our store, as part of the buying and selling process, we may collect various personal information which you provided us with: your name, business details, address, email address, phone number, customer feedback, CCTV images. While working with us, you should only provide us with information about other people if you have their permission to do so. It’s your responsibility to ensure that the other person is aware that you have done, so and that this individual has accepted that we use their personal information. 

Sensitive Personal Information

In general, we do not collect sensitive information unless it is volunteered by you. 

Information From Online Activities 

With your permission, we collect information about your internet activity using Cookies, which can be controlled through internet browsers. Also, we may collect certain information, like your IP address, or browser and information about your computer’s operating system, application version, language settings and clickstream data which shows the traffic of your visits (for example pages accessed, documents downloaded, contact forms filled in). We also collect referring website address from which you reached us and the domain name used (for example .i.e., .com) If you’re using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. If you see our marketing ads on different websites, it is because we may show adverts we think will be of interest to you based on your activity on our site. Our advertising partners including Facebook, Google Ads and Google Display Network work in compliance with their strict advertiser policies, adverts can appear on other third party sites. With your permission, we may send you marketing emails about our store, new products and other updates if applicable. Read more about our Cookies Statement below.

Consent

When you provide us with personal information to create an offline or online account, place an order, arrange for a delivery or return a purchase and change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, on your account page by using our contact us form or by contacting us at sales@noyeks.ie .

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

4. PAYMENTS

We use a third party payment processor(s) to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. 

5. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For all online payments, we offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. All the personal data we process is processed by our staff in Ireland however for the purposes of IT hosting and maintenance this information is located on servers within the European Union on a secure server behind a firewall. No 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

6. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

7. COOKIE POLICY - STATEMENT

Do we use Google Analytics, Google Tag Manager & Facebook Cookies (cookies, pixels and tags)? 

Yes, Cookies (cookies, pixels and tags) are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use Cookies to help us remember and process the items in your shopping cart, understand your behaviour on our website, save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences, tools and advertisement in the future.

Our website uses the following types of cookies:

  • Strictly necessary cookies – These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, paying online or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Functional cookies – These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
  • Performance cookies (Google analytics cookies) – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Targeting / advertising cookies – These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Can you control Cookies ? 

Yes, you can opt out on our website, install a widget to opt-out of Google Analytics in your web browser or change its settings directly:

 

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we may continue to sell products to you.

9. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at sales@noyeks.ie or below:

www.noyeks.ie
Ballymount Cross Ind. Est
Ballymount, Dublin Ballymount 24
Ireland
dataprotection@noyeks.ie
01 419 5700